Terms of service

OVERVIEW
Welcome to Cockpit Chuckles! The terms “we,” “us,” and ‘our’ refer to Cockpit Chuckles. Cockpit Chuckles operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Cockpit Chuckles is built on Shopify, which enables us to provide the Services to you. 

The following terms and conditions, together with the policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services. 

Please read these Terms and Conditions carefully, as they contain important information about your legal rights and cover topics such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms and Conditions or the Privacy Policy, you may not use or access our Services.

SCOPE OF APPLICATION
These General Terms and Conditions apply to all legal transactions between the user and a consumer (a person who enters into a legal transaction, i.e., makes a declaration of intent regarding a matter that cannot be attributed to their professional or commercial activity).

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you represent that you are of legal age in the state or region where you reside and that you have given us your consent to allow your minor dependents to use the Services on devices that you own, have purchased, or manage. In order to use the Services, including accessing or browsing our online stores or purchasing products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment, and delivery information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have full authority to provide such information. You are solely responsible for the security of your account login information and for all activity on your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services in our online shops as accurately as possible. However, we would like to point out that the colors or appearance of the products may differ from those displayed on your screen due to the device you use to access the shop and its settings and configuration. We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the representations in our online stores. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to remove products from our range at any time and to limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. Cockpit Chuckles reserves the right to accept or reject your order at its sole discretion for any reason. Your order will only be considered accepted once it has been confirmed by Cockpit Chuckles. Acceptance of your order is conditional upon receipt and processing of your payment. Please review your order carefully before submitting it, as Cockpit Chuckles may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of order. Returns or exchanges of your purchases will only be made in accordance with our right of withdrawal. You represent and warrant that your purchases are for your personal use or use in your household and not for commercial resale or export.

The purchase of goods is only permitted in quantities customary for household use. Quantities customary for household use are order quantities that are normal for the private use of an end consumer. Orders that exceed these quantities in terms of type and scope are considered commercial orders. The regulations for consumer contracts do not apply to commercial purchases. This means in particular that there is no statutory right of withdrawal for such orders.

SECTION 4 – PRICES AND BILLING
Prices, discounts, and special offers are subject to change without notice. The price charged for a product or service is the price valid at the time of ordering and will be specified in the order confirmation you receive by email. Unless expressly stated otherwise, the prices quoted do not include taxes, shipping, handling, customs, or import fees.
The prices quoted in our online stores may differ from the prices in brick-and-mortar stores or in online stores or other stores operated by third parties. We may offer promotions for the Services from time to time that may affect pricing and are subject to terms and conditions other than these Terms. In the event of any conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are authorized to use this credit card for the purchase, (iii) the charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred by you at the prices quoted, including shipping and handling charges and all applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping providers, customs clearance, or events beyond our control. Once we have handed over the products to the shipping provider, the title and risk of loss pass to you.

SECTION 6 - RIGHT OF WITHDRAWAL
As a consumer, you have the right to withdraw from a contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

Important exceptions: Please note that the right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Detailed information on withdrawal, the exact conditions, the consequences of withdrawal, and the model withdrawal form can be found in our complete withdrawal policy.

SECTION 7 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all brands, trademarks, text, representations, images, graphics, product reviews, video and audio files, as well as their design, selection and arrangement, are the property of Cockpit Chuckles, its affiliates or licensors and are protected by patent, copyright and other intellectual property laws.
These Terms and Conditions permit you to use the Services solely for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit the material in the Services. Except as expressly provided herein, nothing in these Terms of Use grants you any license or other rights to any patents, trademarks, copyrights, or other intellectual property of Cockpit Chuckles, Shopify, or any third party, nor may any such grant be inferred from these Terms. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Cockpit Chuckles.
The names, logos, product and service names, designs, and slogans of Cockpit Chuckles are trademarks of Cockpit Chuckles or its affiliates or licensors. You may not use these trademarks without the prior written permission of Cockpit Chuckles. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 8 – OPTIONAL TOOLS
You may be able to access customer tools offered by third parties as part of the Services, which we do not monitor, control, or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We disclaim any liability arising from or related to the use of optional third-party tools.
Your use of any optional tools offered through the website is entirely at your own risk and discretion. You are responsible for familiarizing yourself with and accepting the terms and conditions under which the tools are provided by the respective third-party providers.
We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms and Conditions.

SECTION 9 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access at your own discretion. If you decide to leave the Services to access any third-party materials or websites, you do so at your own risk.
We are not liable for any harm or damage caused by your access to third-party websites or by your purchase or use of any products, services, resources, or content on third-party websites. You should carefully review the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 10 – RELATIONSHIP WITH SHOPIFY
Cockpit Chuckles is powered by Shopify, which allows us to provide you with our services. However, all sales and purchases you make in our store are made directly with Cockpit Chuckles. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and Cockpit Chuckles, including any injury, damage, or loss arising from purchased products and services. You hereby expressly release Shopify and its affiliates from all liability for any claims, damages, and liabilities arising out of or in connection with your purchases and transactions with Cockpit Chuckles.

SECTION 11 – PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy, which can be viewed here. In addition, certain personal data may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services for you. Data that you submit to the Services is shared with Shopify and third-party providers, who may be located in countries other than the country in which you reside, in order to provide the Services to you. Please see our Privacy Policy for more information about how we, Shopify, and our partners use your personal data.

SECTION 12 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively referred to as “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Services, and to comply with our obligations and exercise our rights under the Terms.
You also represent and warrant that: (i) you own all Feedback content or have all necessary rights to it, (ii) you have disclosed any compensation or incentives you have received in connection with submitting your Feedback, and (iii) your Feedback complies with these Terms and Conditions. We are not obligated to (1) treat your feedback as confidential, (2) pay compensation for your feedback, or (3) respond to your feedback.
We reserve the right, but are not obligated, to monitor, edit, or remove feedback that we deem, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms and Conditions.
You represent that your feedback does not infringe on any third-party rights, including copyrights, trademarks, privacy rights, publicity rights, or other personal or proprietary rights. You further warrant that your feedback does not contain any defamatory or otherwise unlawful, offensive, or obscene statements and is free of computer viruses or other malware that could in any way interfere with the operation of the Services or any related website. You may not use a false email address, impersonate any person, or otherwise mislead us or third parties as to the origin of the feedback. You are solely responsible for your feedback and its accuracy. We assume no responsibility or liability for feedback posted by you or any third party.

SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. If there are any inaccuracies, we reserve the right to correct any errors, inaccuracies, or omissions, change or update information, or cancel orders at any time without prior notice (including after you have submitted your order).

SECTION 14 - PROHIBITED USES
You may only access and use the Services for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others, (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person, (e) to transmit false or misleading information, (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms and Conditions, (g) to send advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or other similar advertising measures, or to arrange for their transmission, (h) to impersonate or attempt to impersonate another person or entity, or (i) to engage in any other conduct that restricts or inhibits the use of the Services or that, in our sole discretion, may harm or expose Cockpit Chuckles, Shopify, or users of the Services to liability.
In addition, you agree not to: (a) upload or transmit viruses or other types of malicious code that in any way impair the functionality or operation of the Services, (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, (c) collect or track the personal data of others, (d) engaging in spam, phishing, pharming, pretexting, spidering, crawling, or scraping activities, or (e) interfere with or circumvent the security features of the Services or any associated website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms and Conditions.

SECTION 15 - TERMINATION OF THE CONTRACTUAL RELATIONSHIP
We may terminate this agreement or your access to the Services (or parts thereof) at any time without notice at our sole discretion. You will remain liable for all amounts due up to the date of termination of the contract.
The following sections shall survive termination of the contractual relationship: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER
The information presented in or through the Services is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. If you rely on this information, you do so at your own risk. We disclaim all liability and responsibility arising from any reliance on these materials by you or any other visitor to the Services or anyone else who may be informed of their contents.
UNLESS EXPRESSLY STATED BY Cockpit Chuckles, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

SECTION 16 - LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, Cockpit Chuckles, OUR PARTNERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL IN NO EVENT BE LIABLE FOR ANY INJURIES, LOSSES, CLAIMS OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING OUT OF YOUR USE OF THE SERVICES OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIMS RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO ERRORS OR OMISSIONS IN CONTENT OR LOSSES OR DAMAGES OF ANY KIND RESULTING FROM THE USE OF THE SERVICES OR THE CONTENT, PRODUCTS, INFORMATION, OR OTHER MATERIALS DISPLAYED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES (OR PRODUCTS), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Cockpit Chuckles, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to third parties and arising out of (1) your breach of these Terms and Conditions or the documents they refer to, (2) your violation of any law or the rights of any third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that failure to notify you promptly will not relieve you of your obligations unless it causes you significant inconvenience. We may control the defense and settlement of any such claim at your expense, including the choice of legal counsel, but we will not settle any claim that requires non-monetary obligations on your part without your consent (which may not be unreasonably withheld). You will cooperate in the defense of any claim, including by providing relevant documents.

SECTION 19 - SEVERABILITY CLAUSE
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall nonetheless be effective to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms and Conditions. The validity and enforceability of the remaining provisions shall not be affected by such finding.

SECTION 20 - WAIVER CLAUSE, ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications, and offers, whether oral or written, between you and us (including, but not limited to, prior versions of the Terms and Conditions).
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not assign, transfer, or delegate this agreement or your rights or obligations under these Terms and Conditions without our prior written consent, and any attempt to do so shall be null and void. We may assign, transfer, or delegate these Terms and Conditions and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms and Conditions and any separate agreements under which we provide Services to you shall be governed by and construed in accordance with the federal, state, or territorial laws of the country in which Cockpit Chuckles has its principal place of business, which is Austria. You and Cockpit Chuckles agree to the jurisdiction and venue of these courts.

SECTION 23 - HEADINGS
The headings used in this agreement are for convenience only and do not affect these Terms and Conditions.

SECTION 24 - CHANGES TO THE TERMS AND CONDITIONS
You can view the current version of the Terms and Conditions at any time on this page.
We reserve the right to update, change, or replace any part of these Terms and Conditions at our discretion by posting updates and changes to our website. It is your responsibility to check our website regularly for changes. We will notify you of any material changes to these terms in accordance with applicable law. Such changes will take effect on the date specified in the notice. By continuing to use or access the Services after changes to these Terms and Conditions have been posted, you signify your acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
If you have any questions about the Terms and Conditions, please contact contact@cockpitchuckles.com.
Our contact information:
Cockpit Chuckles - A shop by apron:pilot Aviation Software e.U.
Owner: David Josef Ornigg, M.Sc.
Rosenberggürtel 39,
8010 Graz, Austria